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Tohopekaliga Water Authority (Toho) was established in October 2003 by a special act of the Florida legislature, and is the largest provider of water, wastewater, and reclaimed water services in Osceola County, Fla. As of 2021, Toho currently serves approximately 111,900 water, 105,600 wastewater, and 20,100 reclaimed water customers in Kissimmee, Poinciana, and unincorporated areas of Osceola County.
Read MoreWater is such a universally essential service, that many utilities seek ways to help their low-income customers with affording the service. Generally referred to as a “customer assistance program” or CAP, this help can take different forms. Some utilities assist by repairing leaks and retrofitting low-income customers’ homes with water efficient devices. But, the more common approach is to provide some sort of financial assistance. For example, a special payment plan to help customers who have arrearages may be coupled with some debt forgiveness. Many utilities also offer discounts on the bills of customers who can prove their low-income status. But, is the cost of implementing such a program prohibitive? The good news is that there has never been a better time to find out.
Read MoreThe Department of Watershed Management (DWM) was formed to manage the City of Atlanta’s essential utility operations: drinking water, wastewater and stormwater systems. The DWM is a regional public utility covering a 650-square-mile area. The utility serves 240,780 residential customer accounts representing 1.2 million people. The water treatment capacity is over 246 million gallons per day, while wastewater treatment capacity is 170 million gallons per day. Residential customers living inside the city who consume about 4,500 gallons of water per month would have an average monthly bill of about $30.44 for water service and about $77.01 for sewer service, totaling $107.45.
Read MoreClayton County is one of Georgia’s smallest counties in terms of land size with an area of only 143 square miles, but is one of the most densely populated as the county is made up of six incorporated cities. As of April 30, 2019, the Clayton County Water Authority (CCWA) served 82,997 water customers, 67,339 sewer customers, and 80,650 stormwater customers. CCWA has a water production capacity of 42 million gallons per day (MGD), a water reclamation capacity of 38.4 MGD, and a six-city stormwater system that has 500 miles of piping. With service to so many customers, what is the average cost of service for a CCWA customer?
Read MoreThe Henry County Water Authority (HCWA) provides water service to over 61,000 residential customers and wastewater services to over 24,000 residential customers within unincorporated Henry County along with the cities of Hampton, Locust Grove, McDonough, and Stockbridge in Georgia. It has a total service area population of 240,900 people. This utility has a water treatment capacity of 40 million gallons per day and a wastewater treatment capacity of about 10.7 million gallons per day. What does the average customer pay for these services?
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